Information Technology Support
Published on Oct 22, 2023
Dear Team,
I hope this email finds you well. We would like to inform you about a change in our IT support hours and availability. Effective from next Monday, our IT support will be available from 9:00 AM to 5:00 PM, Monday to Friday.
We understand that this change may impact your work, and we want to assure you that we are taking this step to improve our overall IT services. We have carefully considered the team's needs and believe that the new hours will better align with your working hours and provide more consistent support.
In the email subject line, we will use: 'Important Update: Change in IT Support Hours'
The tone of the email should be informative and reassuring. We want to clearly communicate the change while addressing any concerns the team may have. It's important to emphasize that this change is aimed at improving our IT support services for everyone's benefit.
The email should address the impact of the change on the team by acknowledging any inconvenience it may cause initially, but also highlighting the long-term benefits of the new IT support hours. We want to emphasize that this change is a result of feedback and analysis to better serve the team's needs.
In the email, we should include specific details about the new IT support hours, the effective date of the change, and any alternative support options outside of the new hours. Additionally, we should encourage team members to reach out with any questions or concerns they may have about the change.
We hope that this email template will help you effectively communicate the change in IT support hours to your team. If you have any further questions or need additional support in crafting the email, please don't hesitate to reach out to the IT department.
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